Frequently Asked Questions

If you don’t see the answer here then call us!

(441) 292-8080

How long is my quotation valid for?

BEST Shipping quotations are valid for 30 days from the date of issue and the work is to commence within 90 days from the date of acceptance. It is our desire that upon completion of us managing your relocation you enjoy your new Island home!! If we have facilitated your departure, we recognise you are leaving fond memories and friends that will last forever. We trust that your selection of BEST Shipping can be summed up in three words The BEST solution!

What items can not be imported into Bermuda?

In addition to the dangerous goods listed above, it is prohibited to transport explosives, ammunition and toxic materials. Ivory, animal skins pornographic material, plants, plant material, soil, seeds, Liquor, pharmaceutical drugs. Etc. BEST will not transport jewellery, stamp collections fine art and antiquities and the like unless fully disclosed and being fully insured. Please see our agents for full details.

What items are you unable to move?

The following are considered to be dangerous goods and are not transportable by BEST Shipping.

  • Cooking Oils
  • Cleaning Solvents
  • Aerosol Cans
  • Matches
  • Firelighters
  • Pesticides
  • Paint Thinners
  • Oil
  • Petrol
  • Kerosene
  • Mentholated Spirits
  • Turpentine
  • Weed Killers
  • Photographic Chemicals
  • Swimming Pool Treatments


Can I move my pets?

Yes, BEST Shipping can relocate your pets. We understand the importance of your pet’s well being in your move, for further information, please contact our representative


Can I move my potted plants?

No, BEST shipping can not import your potted plants. However, if you are moving to Bermuda you need to check on the Quarantine regulations, as plants and plant material can be prohibited.


Helpful Tips


  • Keep aside all important documents and items you will need immediately in your new home.
  • Pack one room at a time, with similar items in each box.
  • Wrap each item individually and place a layer of cushioning at the bottom of the box.
  • Place heavier items at the bottom of the box.
  • Label each box carefully with your name, the contents and the room it is to go into to.
  • Pack heavy items into small boxes, especially books.


Do I have to be at the uplift and delivery?

An authorized representative needs to be at both the uplift and delivery of your belongings. At delivery it is especially important that this person can advise the BEST Shipping on the placement of furniture and cartons in the new home.


Is there specialist packing that can be used for our antiques?

Yes, BEST Shipping are Fine Art specialists in the transportation of art and antiques, whether it is a sideboard or a prized art collection. Items requiring specialist care will be identified, and a made to measure wooden crate will be used to protect the item during transit.


What is transit insurance and why is it important?

Transit insurance is a special type of insurance that protects against damage and loss during transit. Just as you need to protect your belongings from loss whilst they are in your home, you also need to protect them throughout the moving process. Whilst BEST will take the upmost care of your effects, there are circumstances outside of our control that may put your belongings at risk.


What items cannot be taken when moving overseas?

Customs regulations vary according to each destination, so it is important to check with your BEST consultant as to the regulations of your new country. If there are any prohibited items amongst your goods, this may delay the clearance of your shipment and result in confiscation and heavy fines.